A strong identity
Guided by a long-term vision, the Crédit Mutuel Alliance Fédérale places its members, who are both joint owners and clients, at the heart of everything it does. The organisation combines a macro as well as micro outlook, which means that its teams are committed to working together to provide maximum responsiveness and top-quality service at a local, national and international level.
The group’s key attributes are its close relationship with its clients and a recognised ability to listen to customers and provide them with advisory services.
The group showed great resilience during the crisis and made an active contribution to financing the real economy. During the turbulent period, Crédit Mutuel Alliance Fédérale proved to be a formidable ally for its clients, providing them with assistance, financing their projects and protecting their savings.
A major banking organisation in France and in Europe
The Crédit Mutuel Alliance Fédérale combines the strengths of Crédit Mutuel, a mutual banking organisation which has strong local roots, with those of CIC, a commercial bank with significant international coverage.
The group provides expertise in all areas of banking, insurance and electronic payments to foster long-term, quality relations with its members and clients.
With 4.7 million members, over 65,500 staff and 23.5 million clients, the CM11 Group is a major player in bancassurance in Europe.
The Crédit Mutuel Alliance Fédérale comprises eleven Crédit Mutuel federations
23.5 million clients in 40 countries
€293.7 billion in outstanding loans
€571 billion in assets under management
billion in equity
€7 billion in NBI
€2.1 billion in net earnings
4,539 sales points
65,500 staff members
7 million international clients
16.5% Tier 1 ratio (Bâle III)